International Patient Center

The International Patient Center at Acýbadem Healthcare Group was set up to fulfill the healthcare requirements of foreign patients and introduce the healthcare group to the outside world. The ‘one-stop' service center offers healthcare services to foreign patients from the day of their request until the time of their return to their country.

It is the initial point of contact for acquiring medical information, orientation and registration. Its rapidly growing team, comprised of physicians and specialists (speaking in all international languages; english, arabic, russian, albanian etc), organizes the “Healthcare Journey” of international patients according to their needs and expectations.
‘The Healthcare Journey' starts by arrangement of the first appointment with the doctor. From managing medical consultations and hospital admissions to travel and hotel arrangements, International patient center staff are committed to making patients and their families feel comfortable during their stay. Patients from all over the world apply to this center in all medical specialties, and acquire a free e-consultation service.

Medical Consultations

If you are seeking a physician consultation, we suggest that you send your complete medical history, along with any applicable x-ray films and laboratory test results via e-mail, fax or post-mail. Once a physician has reviewed your medical history, we will contact you about the recommended course of treatment and whether it is advisable to travel to Turkey for treatment.

Once we have determined that your treatment at our center is appropriate, we will schedule all your physician appointments including diagnostic and laboratory tests & procedures, as well as surgical procedures if necessary. Appointment availability depends on the nature and urgency of medical situation.

Primary and Specialty Care

Primary and specialty outpatient care is provided by a multispecialty physician practice group, that provides comprehensive care in several specialties and subspecialties.

Our services include:

• Scheduling of medical appointments with follow-up care
(pre-op and post-op evaluation)
• Assistance with hospital admission and discharges
• Arrangement of accomodation
• Arrangement of airport transfer
• Assistance with payment procedures and in simplifying financial transactions
• Assistance with language interpretation
• Assistance with local tours and excursion arrangements
• Assistance with visa procedures
• Guidance for Patient and Family before and after arrival
• Assistance with international insurances