Quality Policy

//Quality Policy
Quality Policy 2017-06-22T17:16:29+00:00



Joint Commission International Accreditation

Joint Commission International (JCI) Accreditation is an evaluation model which has been internationally accepted and has the highest recognition. It performs independent assessment audits to determine whether the health organizations meet the standard requirements that have been introduced to increase the care quality of healthcare organizations. It has accrediated more than 800 health institutions in 68 countries. JCI standards address the topics like patient safety targets, accessing care and continuity of care, rights of patients and their relatives, evaluation and care of patients, anaesthesia and surgical care, use of medicines, training of patients and their relatives under patient-oriented standards. The healthcare institution also addresses improving quality and patient safety, preventing and controlling infections, management, leadership and guidance, facility management and safety, qualifications and training of employees and information management under management standards. ACIBADEM Adana Hospital, one of the hospitals of ACIBADEM Healthcare Group, was granted the Joint Commission International (JCI) Accreditation on September 25, 2010, while ACIBADEM Maslak Hospital was accredited on October 2, 2010.

TS EN ISO 15189 Medical Laboratories

All units in our core lab and our satellite laboratories have been accredited according to ISO 15189 since 2005 by DACH (Deutsche Akkreditierungsstelle Chemie) and since 2010 by Türk Akreditasyon Kurumu (Turkish Accreditation Institute) (TÜRKAK). Since TÜRKAK is a party to the multi-party agreement (Mutual Recognition Arrangement-MRA) of International Laboratory Accreditation Cooperation (ILAC), the accreditation of the laboratory has become recognizable in all countries which are members of ILAC.

European Nuclear Medicine Accreditation

Nuclear Medicine Centers in Europe have been accredited by European Board of Nuclear Medicine-EBNM of European Union of Medical Specialists-UEMS. Nuclear Medicine Departments of ACIBADEM Kadıköy Hospital, ACIBADEM Bakırköy Hospital, ACIBADEM Kozyatağı Hospital, ACIBADEM Bursa Hospital and ACIBADEM International Hospitals have ISO 9001:2008 Quality Management System Certificate in addition to that accreditation.

Hospital Service Quality Standards

ACIBADEM Healthcare Group is in accordance with the Hospital Service Quality Standards, established for the purposes of creating service standardization without separating the institutions as public, private or university; creating a platform for sharing the experiences between the institutes and establishing a national quality system in healthcare.