Quality Policy

Home/Why Acıbadem?/Quality Policy
Quality Policy 2017-04-14T19:02:10+00:00


Joint Commission International (JCI) Accreditation

Acıbadem Hospitals Group recognizes the accreditation standards of Joint Commission International (JCI) for quality improvement and strengthens the patient safety approach.


JCI is an independent, international organization which determines the quality standards and evaluating them. It is the most widely accepted and acclaimed evaluation model internationally. It offers objective measurement tools to facilitate improvement of quality and safety of patients and increasing the effectiveness of the health care services. More than 600 health organizations in 51 countries have the JCI accreditation. Acıbadem Hospitals Group is in accordance with JCI accreditation standards. Accreditation and reaccreditation inspections of lots of our hospitals have been completed successfully since 2005. JCI accreditation is still being continued in Acıbadem Maslak, Acıbadem Fulya and Acıbadem Adana Hospitals within the Group.

JCI standards deal with patient safety, access to care and sustainability of care, patient and patient rights, evaluation and care of the patients, anaesthesia and surgical care, medicine use, educating patients and their relatives under the title of patient oriented standards. Within the scope of the organization oriented standards, subjects such as infection prevention and control, management, leadership, facility safety, education of the employees and information management are evaluated.

TS EN ISO 15189 Medical Laboratories

All units in our core lab and our satellite laboratories have been accredited according to ISO 15189 since 2005 by DACH (Deutsche Akkreditierungsstelle Chemie) and since 2010 by Türk Akreditasyon Kurumu (Turkish Accreditation Institute) (TÜRKAK). Since TÜRKAK is a party to the multi-party agreement (Mutual Recognition Arrangement-MRA) of International Laboratory Accreditation Cooperation (ILAC), the accreditation of the laboratory has become recognizable in all countries which are members of ILAC.

European Nuclear Medicine Accreditation

Nuclear Medicine Centers in Europe have been accredited by European Board of Nuclear Medicine-EBNM of European Union of Medical Specialists-UEMS. Nuclear Medicine Departments of Acıbadem Kadıköy Hospital, Acıbadem Bakırköy Hospital, Acıbadem Kozyatağı Hospital, Acıbadem Bursa Hospital and Acıbadem International Hospitals have ISO 9001:2008 Quality Management System Certificate in addition to that accreditation.

Hospital Service Quality Standards

Acıbadem Hospitals Group is in accordance with the Hospital Service Quality Standards, established for the purposes of creating service standardization without separating the institutions as public, private or university; creating a platform for sharing the experiences between the institutes and establishing a national quality system in healthcare.